Contact our team
Need help? Our support team is ready to assist with account questions, verification, technical issues, or general feedback. Contact us any time for quick, practical help with deposits, withdrawals, bonuses, or site access. We offer friendly assistance by email and phone and aim to respond promptly so you can get back to the games. If you prefer, open a live chat or send required documents through the cashier for verification. Support is available in English and French.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email, English and French) |
| General enquiries | [email protected] (corporate and account questions, response within 24 hours) |
| Affiliate enquiries | [email protected] (partnerships, program details and tracking) |
| Phone | +1 416 582 7391 (calls and SMS, voice support) |
| Working hours | Mon-Fri, 09:00-18:00 (EST). Email replies outside hours. |
Contact by email
Email is the fastest way to handle detailed requests, account issues, or to send documents and explanations. Please contact [email protected] with a clear subject line, your account ID, and up-to-date contact details to avoid delays. We review email requests during business hours and will reply with next steps or requests for verification as needed.
Contact Form
Response Time
Our support team aims to respond promptly. Most inquiries are answered within one business day. Simple requests, like account questions or payment confirmations, are usually handled quickly; more complex issues, such as identity verification, disputed transactions or technical investigations, may take longer to resolve depending on the details and any required checks.
Feedback
At Wild Vegas we’d love to hear your feedback, suggestions, or ideas to make the site better for Canadian players. Every message is reviewed carefully by our team and used to improve features, promotions, and usability. Share what works and what doesn’t so WildVegas can make practical improvements to the service and overall user experience.