Responsible Gambling Policy

At Wild Vegas we take responsible gambling seriously. Player safety and controlled play are core to how we operate, and we provide clear tools and guidance so you can manage your activity. If you ever feel gambling is affecting your life, we encourage you to use the controls on your account and to seek support from trained organisations.

Our player protection principles

We believe in transparent options, timely support, and practical controls that help you stay within your limits. We support informed choices, voluntary restrictions, and prompt responses when players ask for help. Our approach is about reducing harm and keeping play recreational.

Activity-control tools

You can manage your account using a range of self-help features. These include deposit limits, loss limits, session time controls, short account breaks, and self-exclusion. Controls are designed to be easy to activate from your account settings or by contacting our support team for assistance.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be increased or decreased, though increases may require a cooling-off period. If you need a stricter cap, contact support and we will help apply the change.

Loss limits

Loss limits let you cap total losses over a chosen period. This is a simple way to avoid chasing losses and to keep play within an affordable range. We encourage choosing conservative limits that match your entertainment budget.

Time limits and session controls

Use time limits to control how long you play in a single session. Options include session reminders and automatic logout after a set period. Short account breaks can also be applied quickly when you want a temporary pause from play.

Self-exclusion

Self-exclusion is available for players who need a longer break. Options typically range from short-term exclusions to longer or permanent exclusions. During self-exclusion the account will be blocked from play and access to promotional material can be restricted.

Recognizing problematic behaviour

Warning signs can include spending more than planned, borrowing to play, thinking obsessively about gambling, neglecting work or family, or chasing losses. If you notice these signs in yourself or someone close to you, consider using limits, taking a break, or seeking professional help.

Practical tips for staying in control

Set a budget before play and stick to it, use deposit and loss limits, schedule breaks, avoid gambling when stressed or under the influence, and never chase losses. Keep records of your play and review them regularly to make sure your activity stays within your goals.

Professional help and support organisations

If you need more support, contact local or national services such as Gamblers Anonymous, ConnexOntario, the Centre for Addiction and Mental Health (CAMH), or your provincial problem gambling helpline. These organisations offer confidential counselling and resources. For immediate help, please reach out to your provincial helpline or a local health provider.

If you prefer, WildVegas support can help you apply limits or self-exclude. We are here to assist and to respect your choices about safer play.