Privacy and Data Policy

Welcome to the Wild Vegas Privacy Policy. This page explains what information we collect, how we use and protect it, and the choices available to you. We respect your privacy and provide clear information about account data, transactional records and site activity to help you manage your personal information when using our services in Canada.

Types of Data We Collect

We collect several categories of data to operate accounts, process payments and provide customer support. These include personal data, technical data and transactional data. We collect information directly from you and automatically when you use the site or mobile browser.

Personal Data

Personal data we may collect includes name, date of birth, contact details, government ID when verification is required, billing and payment details, and any other information you provide when registering or contacting support. We only request information necessary to open and maintain your account and to meet verification requirements.

Technical Data

Technical data covers IP address, device identifiers, browser type, operating system, referral source and activity logs. This information helps us maintain site security, diagnose technical issues and improve site performance on mobile and desktop.

Transactional Data

Transactional data includes deposits, withdrawals, transaction timestamps, bet and play history, bonus use and wallet or crypto address details where applicable. We retain transactional records to support account activity, payments and dispute resolution.

Use of Information

We use collected information to: create and manage your account; process deposits and withdrawals; verify identity and prevent fraud; provide customer support; comply with legal obligations; and improve site functionality. We do not use personal data for unrelated marketing without your consent.

Data Protection Practices

We protect information using technical and organisational measures such as encryption, access controls and monitoring. Access to personal data is limited to authorised staff and third-party service providers who need the data to deliver services. While we take reasonable steps to protect data, no system is completely secure.

Cookies and Tracking Technologies

We use cookies, web beacons and similar technologies to remember preferences, enable secure logins, analyse site use and support basic features. You can manage cookie preferences through your browser settings, but disabling certain cookies may affect site functionality.

User Rights

Users have rights to access, correct and request deletion of personal data, subject to verification and legal requirements. You can also object to or request restriction of certain processing activities. Requests are handled in a timely manner and may require identity verification.

Access, Correction and Deletion of Data

To access, correct or delete your data, contact [email protected]. We will verify your identity before making changes. Some data may be retained where required for legal, regulatory or legitimate business purposes, such as transaction records.

Information Sharing and Third Parties

We may share data with payment processors, identity verification and fraud prevention providers, customer support partners and other service providers who operate under confidentiality obligations. We may also disclose data when required by law or to protect legal rights.

Privacy Policy Updates

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. For questions about privacy or data requests, please contact [email protected] or our customer support team.

Thank you for reviewing the WildVegas privacy information. We aim to keep your data secure and give you control over your personal information.